BEGIN:VCALENDAR VERSION:1.0 BEGIN:VEVENT SUMMARY:Putting the "User" back in User Experience DESCRIPTION;ENCODING=QUOTED-PRINTABLE:Putting the "User" back in User Experience. Coloft. Who is this mysterious "user" that everyone's talking about? In this class, we'll review several techniques for defining who your users are and understanding how and why they use your product. See http://uxclass.eventbrite.com/ DTSTART:20121218T180000 DTEND:20121218T190000 END:VEVENT END:VCALENDAR