Southern California High Tech Event Calendar
View By: |
PDMA: How Three Dimensions of Customer Experience Give You the Wow Factor |
Date: November 17, 2009 |
Location: Irvine |
PDMA: How Three Dimensions of Customer Experience Give You the Wow Factor. Dr. Joely Gardner from Human Factors Research will introduce several structured yet flexible approaches to truly understanding and integrating both the functional needs and WOW needs of your customers into your products and services. See http://pdma.org/chapter_events_detail.cfm?pk_event=444 |
More information: http://pdma.org/chapter_events_detail.cfm?pk_event=444 | Download to Calendar |