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Real Value of Customer Excellence
Date: August 16, 2011
Location:Costa Mesa
Real Value of Customer Excellence. AccessEN. The customer is always right…well, most times! Our August panel dives deeply into the new age of customer service. Our panelists will discuss their organization’s best practices when serving high value customers. Attend and learn: ·How your support staff can become your best sales representatives ·What is a net promoter score and how it can be utilized in your company ·To call-center or not to call-center? How to decide what’s right for your business ·Strategies to build and maintain employee morale on the front lines. Our panelists have extensive experience building long-term relationships and value with their organization’s clients. See
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