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Impact of the Customer Experience
Date: April 18, 2012
Impact of the Customer Experience. Techbizconnection. In today's marketplace the Customer Experience is impacting sales, brand & reputation like never before. The voice of the customer is stronger and more prevalent than ever. People can express their opinions about your company on blogs, forums, Twitter, Facebook, YouTube, Google+, Yelp and countless other places. Your handling of each and every customer interaction has a direct impact on current and future sales. Come and hear a panel of experts discuss how you manage your organization to embrace the customer and create positive interactions and more revenue. See
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