| The Customer Experience of User Experience. SDSIC. Jeofrey Bean and Sean Van Tyne will share their aggregate views of some of the best customer experience and user experience companies and the practices that make them better, different, and more valuable than their competitors. These “experience makers” are small businesses and large companies. They dominate their industries and change consumers’ lives for the better. They have a different view of interaction between customers and companies. They also know that great branding, products and services, are not enough to create energized advocates and sustainable profitability. See http://www.sdsic.org |
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