The Customer Service Revolution. Tech Biz COnnection. Join us at Tech Biz Connection on Wednesday, July 17 when author and speaker Sean Van Tyne shares his insights in the Customer Experience revolution. Sean will discuss the "Twelve Essentials of Customer Experience" from the business leadership book, The Customer Experience Revolution - How Companies like Apple, Amazon, and Starbucks have changed business forever. Sean will share an aggregate view of some of the best customer experience companies and the practices that make them better, different, and more valuable than their competitors. These "Twelve Essentials” are the elements that are keys to building a company focused on delivering great customer experience. Sean Van Tyne will be having a book signing at the end of the event. Don’t miss this opportunity for a personally autographed copy. See http://www.techbizconnection.org |