Friday, May 4, 2012
Slacker Apologizes For Friday the 13th Outage With Free Month
Is Friday the 13th really an unlucky day? For one local startup, it sure was. San Diego-based Slacker, the personalized online radio and music service, apologized to its users this week for an outage last month--on Friday the 13th---telling them that it will offer up a free month of its Slacker Premium Radio service to customers. Slacker's outage on April 13th was--literally--due to being struck by lightning, and although the outage was fixed by Saturday morning, the company said it was offering the free month as a "sign of appreciation" to users who suffered interruption in its service. A support representative in Slacker's community forums wrote last month that "No one ever expects to get hit by lightning on Friday the 13th, and yet that's exactly what happened to us last night".