Agoura Hills-based inQ said this week that it has added former Digital Insight CEO Jeff Stiefler as Chairman of the company's board of directors. Stiefler is a venture partner at Emergence Capital, which is also an investor in inQ. inQ provides outsourced, online chat services which are used to help companies improve sales conversions. According to inQ, the firm is looking to bring its services--which are being used by telecommunications firms to boost their online sales--to large banks and financial institutions. Stiefler previously served as President and Director at American Express Company and was President and CEO of IDS Financial Services Corporation. In a statement, Stiefler said that his focus at inQ will be to help inQ build a large business serving financial institutions.