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Service-now.com Signs Customer

Solana Beach-based Service-now.com, a provide of online IT services management software has linked with a Texas IT outsourcing company. CompuCom Systems, which provides IT outsourcing, said today that it is in a strategic partnership with Service-now.com, to deliver Service-now's Web 2.0-based IT service management technology. Financial impact of the deal was not disclosed. CompuCom has more than 11,0000 employees focused on application development, procurement and management of hardware and software. Service-now.com is a portfolio firm of private equity firm JMI Equity; the firm's founder is Fred Luddy, formerly CTO of Peregrine Systems and Remedy. Remedy was a leading IT service management software suite, widely used in the industry, which was acquired by BMC Software in 2002 from Peregrine.


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