TigerText's New Bot Helps Schedule Appointments, More

Is a messaging "bot" the answer to helping to improve the quality of health care? Santa Monica-based secure messaging app developer TigerText is looking to see if it is, with a new "bot" it has created for its secure messaging applications. According to TigerText, it has launched HealthBot, a new messagin application which can help healthcare organizations, insurance providers, and large pharmacy chains automated scheduling, provide information about drug interactions and side effects, provide medication reminders, and more. TigerText--which is widely used in a healthcare setting as a replacement for non-HIPAA compliance texting--said it is using natural language processing and other technology for the healthcare automation software. TigerText did not release pricing on the new software, which came out of its TigerConnect unit, which has an API and SDK to let third party providers create applications and connect their existing apps via TigerText's secure messaging tools.