TouchCommerce Wins European Electronics Retailer

Agoura Hills-based TouchCommerce announced this morning that it will power a live chat program for European electronics and telecommunications retailer Dixons Carphone. TouchCommerce said it will offer up its TouchChat online customer engagement product for the Currys PC World brand in the UK, which is owned by Dixons Carphone, and will offer up live chat via desktop, tablet, and mobile devices. The deal will help customers of Currys PC World get access to technology experts while they are shopping. Financial impact of the win was not announced. TouchCommerce is led by Bernard Louvat.